0180 6 373200 DPDgroup/Customer service
Just contact your local depot or email firstname.lastname@example.org and we will be in touch with you as soon as possible to set you up as a customer.
Does DPD have email address?
There is an easy way to check the email is safe, only emails sent from one of three DPD email addresses are genuine, these are dpd.co.uk, dpdlocal.co.uk or dpdgroup.co.uk. Fake or scam emails are nearly always sent from a private email address and certainly not from an official DPD one.
What time is DPD customer service open?
8 a.m. to 5.30 p.m. Contact number for recipients We are available from Monday to Friday from 8 a.m. to 5.30 p.m.
How do I complain about DPD local?
If you have not received a claim form, please contact your local depot and they will issue a registered claim form and a reference number, specific to the consignment affected. For any existing claims, please contact the Claims Department on 01179 105 008.
What happens if you click on a phishing link?
Clicking on a phishing link may also install malware into your device to monitor and steal your data. Phishing links dont just target individuals but can be an attempt to compromise a companys network and secured data. If an employee clicks on the link, attackers can potentially access the whole network.
What do I do if my parcel is not delivered?
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims theyve delivered it or dont know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
How late will DPD deliver?
What time do DPD deliveries arrive? This depends on which DPD service is available in your area. All deliveries will be delivered by DPD - itll arrive between 7.30am and 7.30pm.
Who pays refused package?
Many postal customers believe that they may accept, open and then refuse a parcel marked Return Service Requested”. The placement of the return service endorsement on mailpieces constitutes, in part, a pledge by the sender that they will pay return postage if the pieces are refused by the addressee.
Will customs open my package?
Do customs open every package to verify information? No, customs officers will not open up your package or packages without good reason. Every package is put through a scanner machine, or an x-ray machine, to verify that the items you are shipping match your customs forms.